Module 5: Communication

Module 5: Communication

Communication for Non-Profit Leaders

How to Keep Board Members Engaged Between Meetings

Your board members need regular reminders that they care deeply about the organization and its mission; this blogpost offers a simple strategy using the power of storytelling.

Communicate for Success

It can be hard to communicate effectively when you are dealing with workplace conflict. Ideally you will resolve a conflict with the person directly to bring the issue to their attention and give them a chance to respond. Here are a few basic tips to help you have a difficult conversation:

Communication for Leaders

Strengthening abilities in communicating assertively, providing and receiving negative feedback, managing conflict, and influencing others positively.  A downloadable pdf package or individual articles on related topics.

Managing Conflict Between Employees

The Wheel of Disillusionment

A blogpost about understanding and mitigating a toxic work culture.  A toxic work culture is different than regular conflict because there is usually a clear power differential.

Navigating Challenging Conversations

Podcast Interview: How to Have a Difficult Conversation

This is part one of a two-part podcast featuring Sheila Heen, co-author of the best-selling book Difficult Conversations. The episode is about difficult conversations and how to approach them. 

10 Ways to Deal with Difficult People in Your Not for Profit

Nonprofit staff, volunteers, and board members are cause-driven. They have significant emotional ownership in the mission and the agency itself. They take most decisions very    personally. The passion that can help an agency run so smoothly and deliver significant impact is also the passion that can make some valuable individuals challenging to manage. 

Media Relations 

Nonprofit Story Telling

Whether it is to raise money, create awareness, recruit staff and volunteers, or report to funders, learn to tell a compelling story about the work your shelter does. 

Book: Strategic Communications for Nonprofits: A Step-by-Step Guide to Working the Media

This book is an up-dated, nuts-and-bolts guide to helping non profits design and implement successful communications strategies. The book offers a unique combination of step-by-step guidance on effective media relations and assistance in constructing and developing an overall communications strategy aimed at creating social or policy change. It first explains the basic principles of a strategic communications strategy that will define the target audiences you need to reach and tells how to develop the messages and messengers you use to reach them 

Making Your Elevator Pitch

“Tell me a little bit about your organization”.  You know your mission, you have mission-passion – how do you bring it to life?